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How To Cancel Trupanion Pet Insurance coverage


Man holding phone and dog sitting in his lap.
Picture credit score: SvetikovaV, Shutterstock

Trupanion pet insurance coverage makes canceling your coverage simple for any motive you might have. Nevertheless, earlier than you make a agency resolution, I encourage you to learn this text. I’ll provide you with a number of recommendations on what to contemplate earlier than terminating your coverage and the way and when to discover a new pet insurance coverage supplier. However for those who’ve already determined, see my steerage on find out how to cancel your Trupanion coverage.

Learn Our Full Trupanion Pet Insurance coverage Evaluate

Trupanion Cancellation Coverage

Under is Trupanion’s official cancellation coverage, based mostly on the pattern coverage you will discover on their web site:

You might cancel your coverage by notifying us in writing by way of mail, fax, or e mail at any time. In the event you cancel your coverage for any motive inside the first 30 days and we have now not paid you a declare inside that interval you’ll obtain 100% of your premium and enrollment price (if relevant) again.

How To Cancel Your Trupanion Coverage

In contrast to another pet insurance coverage suppliers, Trupanion doesn’t have a easy cancellation type you’ll be able to fill out on their web site. However they do provide you with a number of choices to terminate your coverage.

Name To Cancel

Though Trupanion’s pattern coverage doesn’t embrace calling as an choice to cancel, the corporate clearly states on its web site you can name customer support to deal with this. To cancel your coverage by cellphone, name customer support at 888-733-2685. Representatives can be found 24 hours per day, one year a yr.

I encourage canceling by cellphone as a result of you could have the chance to ask any questions you might have in regards to the cancellation and refund course of. Nevertheless, as soon as the Trupanion consultant confirms that they’ve canceled your coverage, it’s necessary to request a affirmation of termination by e mail or mail. Having it in writing will assist for those who encounter any subsequent billing issues.

Cancel In Writing By E mail Or Mail

If you wish to keep away from the potential problem of being on the cellphone with a buyer consultant who talks you out of canceling, you too can terminate your coverage by e mail, mail, or fax.

  • Fax: 866-405-4536
  • E mail: data@trupanion.com
  • Mail: Trupanion USA, 6100 4th Ave South, Suite 200, Seattle, WA 98108

In the event you’d desire to deal with your coverage termination in writing, I like to recommend doing so by way of e mail. That means you’ll be able to ask questions and obtain a fast affirmation of cancellation in writing.

Contact Stay Chat

Trupanion additionally presents 24/7/365 dwell chat on its web site. You would provoke contact utilizing this feature to seek out out for those who can cancel by way of dwell chat. Nevertheless, I like to recommend confirming any exchanges by way of e mail.

3 Points To Take into account Earlier than Canceling Your Coverage

You’ll need to maintain a number of necessary issues in thoughts earlier than terminating your coverage.

1. Different Insurers Will Exclude Pre-Current Circumstances

It’s important to know that any circumstances your pet was recognized with earlier than or through the time your canine was enrolled in Trupanions’s pet insurance coverage will doubtless be excluded from protection by any new insurance coverage supplier.

This is usually a troublesome blow in case your pup was recognized with and handled for a power situation, similar to diabetes, arthritis, allergic reactions, or most cancers, throughout your Trupanion coverage protection. It could be smart to calculate your canine’s medical prices for a yr and think about how Trupanion covers eligible circumstances now and if these bills are one thing you’ll be able to independently cowl your self.

2. Your Pet’s Age

Your present Trupanion coverage covers your pet for all times. Nevertheless, for those who cancel your coverage and have an aged pet, you might not have the ability to discover a new pet insurance coverage coverage that meets your price range and desires. Some suppliers have age limits and received’t insure pets as soon as they attain a sure age (limits range by supplier).

3. Sicknesses & Accidents Can Happen Anytime

In case your pet has by no means had any medical issues, you might think about terminating your coverage. However needless to say accidents and well being circumstances can pop up once you least anticipate them. Even for those who plan on enrolling your pup with a brand new insurance coverage supplier, you’ll have ready intervals earlier than your new coverage’s protection kicks in.

Incessantly Requested Questions

Listed below are some questions pet dad and mom ask most frequently about canceling pet insurance coverage. In the event you don’t see yours right here, you’ll be able to ask us in feedback.

Can I Cancel Trupanion At Any Time?

Sure, you’ll be able to cancel your Trupanion pet insurance coverage coverage at any time for any motive.

What Is Trupanion’s 30-Day Cash-Again Assure?

You possibly can cancel your coverage for any motive inside 30 days of the coverage efficient date, and Trupanion will refund 100% of any premium paid so long as the corporate has paid no claims. This may revoke the coverage solely, denying any pending or not but submitted claims.

Can I Get My Cash Again After The 30-Day Assure?

Sure, Trupanion will return all or a portion of your premium cost based mostly on the date of termination of your coverage. Nevertheless, needless to say for those who’ve submitted a declare throughout or after the assure and also you cancel, terminating your coverage nullifies any earlier declare you’ve submitted.

What Occurs To Pet Insurance coverage When A Pet Dies?

In the event you’re canceling your pet insurance coverage coverage as a result of your pet has handed away, please know you’re in our ideas. We hope you will discover consolation within the recollections you made collectively.

Whereas that is such a troublesome time for you, it’s nonetheless necessary to recollect to contact your insurance coverage firm and notify them of your pet’s passing. You are able to do so by calling, emailing, or mailing Trupanion’s customer support division. In the event you needed to euthanize your pup, Trupanion insurance policies cowl prices related to veterinarian-recommended euthanasia and provide you with as much as 90 days to file the declare.

How To Discover A New Pet Insurance coverage Firm

In the event you’re not glad with Trupanion however would nonetheless wish to insure your pet, I encourage you to learn our pet insurance coverage evaluations to see which corporations we advocate. Moreover, you may get quotes from lots of the prime pet insurance coverage corporations by filling out the quote type above.

I encourage you to do your analysis and get quotes earlier than you cancel your current coverage. This manner, you’ll be able to reduce the interval that your pup isn’t coated between your earlier and new pet insurance coverage protection. It doesn’t matter what, pet insurance coverage is value it, and insuring your furry mates is a good way to guard your pockets and ensure your pets get the mandatory well being care they want.

Why Belief Canine Journal?

Sally has over 20 years of expertise in human well being sciences communications, together with 10 years as an knowledgeable on pet well being circumstances and therapy. She’s additionally spent over a decade researching pet insurance coverage as a part of an knowledgeable crew at Canine Journal. As devoted canine professionals and long-time canine house owners, we check and analysis the most effective pet merchandise, not just for our personal pups however for all of our readers.

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