Staff members at Every thing Dinosaur are conscious of delays within the European parcel community. A system error has led to some parcels being prevented from passing customs. This is because of a software program error. We routinely monitor parcel actions for our prospects. Delays within the European community had been first noticed on the ninth of April. Every thing Dinosaur can guarantee prospects that this drawback has not been brought on by us. The difficulties are related to SimplyVAT and Irish Tax and Customs.

We’re dedicated to preserving our prospects knowledgeable.  A press launch was issued on the thirteenth of April.  An replace was despatched out on the 18th of April.  As well as, we now have continued to foyer each SimplyVAT and the Irish Tax and Customs authority for progress studies.

To learn our press launch from the thirteenth of April: Replace on European Parcels.

The replace revealed on the 18th of April: Additional Info About European Parcel Deliveries.

Consequently, we now have obtained an replace from SimplyVAT.

“The Tax workplace have reached out with additional optimistic indicators that the repair they’ve been testing is realigning their system with the EU Customs portal. We’re very hopeful {that a} decision is forthcoming as we at the moment are simply ready for information from some customized declarations as the ultimate affirmation.  Within the interim, so as to get your items to your prospects, please communicate to your forwarder to ask them in your finest choices.  We’re placing all our assets into discovering a decision with the Irish tax authority and supporting our purchasers by means of this disturbing time.”

Every thing Dinosaur Being Proactive

While we acknowledge the work being executed to resolve this challenge, staff members have already arrange a piece round for parcel deliveries to prospects in France and Eire.  Moreover, a brand new route for parcels for purchasers in different European international locations has been established.

Prospects proceed to be supported.  A parcel monitoring service has been employed and people prospects immediately affected have been supplied additional assist.

A media launch has been issued explaining the present scenario and the steps the corporate has taken.

An Everything Dinosaur media release explaining the measures employed to help customers with parcel delays.

An Every thing Dinosaur media launch explaining the measures employed to assist prospects with parcel delays. Supply: Every thing Dinosaur.

Image credit score: Every thing Dinosaur

For additional data: E-mail Every thing Dinosaur for Extra Info.