Final month (April 2024), The whole lot Dinosaur reported upon some difficulties within the European Customs community.  Issues with a software program improve had induced some parcels to be delayed.  Group members repeatedly monitor the progress of buyer deliveries. We do that as we are able to shortly establish any points or delays within the supply community. We grew to become conscious of parcel delays attributable to difficulties in Eire and despatched out a media launch on the thirteenth April.

It was confused that we want to be saved knowledgeable and we requested additional data from the Irish Tax and Customs authority and our companions in Eire SimplyVAT.  Additional media releases have been despatched out on the 18th and the twenty fourth of April.  These posts have been meant to maintain our clients knowledgeable of developments.  As well as, we set about emailing all these clients whose parcels had been held up.

We’ve been knowledgeable that the issue has been resolved and parcels at the moment are transferring usually.

The whole lot Dinosaur apologises to all these clients who’ve been inconvenienced.  We stress that this drawback had nothing to do with our methods and processes.  Nevertheless, we do respect how irritating supply delays could be.

As we speak, we’ve got launched the next assertion as a part of our on-going steps to reassure clients.

Everything Dinosaur IOSS media release (May 2024).

The whole lot Dinosaur IOSS media launch (Could 2024).

Image credit score: The whole lot Dinosaur

To contact a member of the The whole lot Dinosaur staff for additional data: E mail The whole lot Dinosaur.